Department of natural resources information Regarding pfas

As a public entity Harrison Utilities is dedicated to ensuring the public water infrastructure meets all applicable standards for consumption. PFAS (Per- and Polyfluoroalkyl Substances) are a topic of national, state, and local attention. Current information from the Wisconsin Department of Natural Resources (DNR) can be found at (extnernal link):


Anyone wishing to connect a new build to Harrison Utilities' water and sewer services will need to  complete an application (link below) and submit it along with the appropriate fee to the Utility office. You may drop it off in person, in our secure deposit box (drive through mail box), or mail it to our office N8722 Lake Park Rd. Menasha, WI 54952.  There is an email address on the form, however it will not be processed until the fee is received by one of the methods listed above. If you submit by mail or drop box, then your permit will be mailed to the applicant. Please call 920-731-0002 if you have any questions.

Click on the link for the form:   Residential Sewer Connection Permit Application


During the warmer months we understand that additional water is used outside for pools, sprinklers, etc., and is not going into the sanitary sewer system. Residential customers receive an automatic sewer allowance on their bills for service from mid-April to mid-October, based on their average winter usage from mid-October through mid-April.  There is no discount or allowance on water usage as Harrison Utilities purchases water from the City of Appleton and the price we charge is regulated by the Wisconsin Public Service Commision (PSC).

NEW RATES EFFECTIVE for service starting 5/21/2022

Harrison Utilities field an application with the Public Service Comission (PSC) of Wisconsin to adjust water and fire protection rates, which was approved on 5/2/2022. The revised rates, which will result in an overall decrease in the monthly bill for the majority of customers, went into effect for service 5/21/2022 and forward. Details on the revised rates can be found in the "Billing & Payments" section of the website.